![]() If there is a question about electric or water usage, the meter will be re-read. E-mail a Customer Service Representative at or call 573.874.7380. If there is a billing error, it will be handled in the normal procedure, with a credit adjustment on your next bill. It’s possible for your monthly usage to increase or decrease from the previous billing period even though your average daily use remains the same. Due to weekends, holidays or the length of the month, the total days between each meter reading may vary. Your meter is read once a month by a Columbia Water & Light employee. View electric rates on the Utility Rates page. For more information, visit the meter reading page. Reading your meter often, along with careful observation of the weather and appliances being used, can help you manage energy consumption and evaluate the effectiveness of appliances. If you read your meter at the same time each day, subtract the present reading from the previous day’s reading to determine the number of kilowatt-hours used in one day. One way to monitor your consumption is to read your meter and check it daily or weekly. Meters are highly accurate instruments that are similar to an odometer on your car. For more information, please visit the generator installation page. If you have electrical equipment in your home that you feel you cannot be without during power outages and you’re considering purchasing a generator, take a few moments to think about safety. For more questions related to power outages and restoration, see the FAQ. When problems occur, Columbia Water & Light makes every effort to restore your power as soon as possible. Unfortunately, there are times when high winds, ice, squirrels, birds, etc., can cause interruptions with our electric system. ![]() See Facilities Connection Requirements for Transmission and Generation Interconnections.Ĭolumbia Water & Light’s top priority is to provide reliable electric service. ![]() MISO is an independent system operator that controls the flow of electricity in northern part of the Midwest. ![]() Columbia Water & Light is in the control area of the Midcontinent System Operator (MISO). The electric transmission network delivers electricity to Columbia’s grid from outside suppliers. ![]()
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